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Grafton Wedding Planner

A Tailor-Made Experience: Designing the Omnichannel “Piece of Cake” Wedding Look Builder for Grafton Apparel’s Tip Top Brand

Grafton Apparel is a Canada-based men’s apparel group that encompasses brands such as Tip Top Tailors, George Richards, and Mr. Big & Tall. Their brand Tip Top specializes in suits in and men’s formalwear for special occasions.

After an initial full redesign & build, and years of a long-term retainer partnership, Grafton Apparel requested that the eHouse team design and build an immersive wedding planner experience for their brand Tip Top. The ‘Piece of Cake’ tool, as the planner was named, offers the ability for Tip Top customers to curate and coordinate wedding looks, share and assign ensemble to members of their wedding party, and offer convenient purchasing options for each outfit.

Services & Tech

UX/UI Wireframe Prototyping

Visual Design Experience Prototyping

Custom Theme Development

Custom Application Development

Omnichannel Integration Consultation

Grafton IT Team

The Challenge

A net-new experience for Tip Top customers, the ‘Piece of Cake’ coordinator tool needed to be immersive and easy to understand. The experience was designed with the goal of making the planning and coordination of wedding party looks streamlined and simplified for all parties, allowing users to:

  • Create an event outlining the key details of the wedding
  • Invite and organize important members and guests to the event
  • Curate and assign looks to guests
  • Give guests and/or the organizer the ability to purchase the curated looks

From a development and integration perspective, a critical element of this project was planning and building so that it could be leveraged by the internal Grafton tech team to connect it with their internal systems.

The Solution

Our team provided the design, development, and strategic resources required to create a new, best-in-class front-end user experience. Working closely with the Grafton team, we collaborated to plan and build an experience that checked all of the boxes for Grafton’s Tip Top wedding customer base.

With thoughtful and thorough wireframing and prototyping, we designed an elegant UX journey with beautiful UI design, clear and consistent messaging, and helpful communications throughout the experience to guide users at each step of the way. An easy form setup accompanied with brief step-by-step instructions allows customers to quickly create their wedding day event. The Wedding Event dashboard contains all wedding details and looks in a drawer-style flyout menu, which can be accessed by clicking on a floating “Wedding Event” widget that appears when a coordinator or wedding party member signs into their account. “Complete the Look” product recommendations on product detail pages make selecting the correct items in the appropriate sizes a straightforward experience, and content sections sprinkled throughout the homepage and landing pages linked to the global header provided tactful visibility for the ‘Piece of Cake’ tool throughout the site.

When it came to development, this custom application was built to be easily integrated, and the Grafton IT team was able to roll the product out as an omnichannel solution that worked both in store and online.

The Results

With the careful consultation, development, and implementation of the ‘Piece of Cake’ tool, eHouse was able to provide Grafton Apparel with an innovative offering that makes coordinating wedding day ensembles a seamless experience.

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