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Boxed Water

Elevating eCommerce: Transforming Boxed Water’s D2C and B2B Experience for Sustainable Growth

Committed to reducing plastic waste with sustainable, plant-based, and 100% recyclable alternatives to plastic water bottles, Boxed Water partnered with eHouse to revamp their D2C and B2B Shopify sites. Addressing challenges with limited site functionality and accessibility, eHouse developed a flexible Shopify 2.0 theme, ensuring seamless control for both DTC and B2B platforms while enhancing ADA compliance through updated branding and interactive elements.

To further improve user experience, eHouse streamlined Boxed Water’s product catalog, updated photography, and implemented intuitive add-to-cart features. They boosted subscription rates by clearly communicating benefits and optimizing the purchase process with persuasive calls to action. These enhancements not only improved product findability and accessibility but also drove higher average order values, positioning Boxed Water for sustainable growth. By highlighting subscription benefits through strategic design updates, eHouse created a healthier, more predictable revenue stream, reinforcing Boxed Water’s commitment to sustainability and customer satisfaction.

Services & Tech

Custom Theme Redesign

Recharge Implementation

Custom B2B Implementation

Rebuy Engine

Recharge Subscriptions

Yotpo Loyalty

Yotpo Product Reviews

Bullseye Locations

Zendesk

65%

increase in new subscribers

9.2%

increase in total active subscribers

8.6%

increase in subscription order revenue (with a 6.3% increase in subscription orders)

17%

increase in non-subscription order revenue (with a 13.5% increase in order volume)

14%

increase in sitewide revenue

3%

increase in average order value (AOV)

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